About Us
Why ITernal Networks Exists
Michael Kanet founded ITernal Networks in 2009 in Las Vegas to help businesses use technology as a growth tool, not a daily distraction. He saw leaders losing time to recurring issues, unclear answers, security concerns, and IT providers that treated every problem like a one-off ticket instead of part of a larger business environment.
That experience shaped the way ITernal Networks works today. The team takes time to understand each client’s users, systems, risk concerns, and operational goals before recommending a path forward. The goal is not to overwhelm people with technical jargon. It is to make technology easier to manage, easier to understand, and better aligned with the work the business needs to get done.
As the company has grown, ITernal Networks has continued serving organizations across the Greater Las Vegas Area, the Greater Reno Area, Klamath Falls, and even some clients beyond Nevada through remote support. The team includes people with hands-on experience in service delivery, cybersecurity, field support, dispatch, operations, and business technology planning.
That depth matters. Michael holds a Bachelor of Science in Business Administration with a focus in Management Information Systems from the University of Nevada, Las Vegas. Dana Ayala, Service Delivery Manager, holds the CISSP certification and a bachelor’s degree in Cybersecurity, with ongoing advanced studies in Security Leadership and GRC at the SANS Institute. Steve Smith is Network+ certified, and the broader team brings practical experience across support, infrastructure, security analysis, client communication, and onsite technology work.
ITernal Networks serves businesses that rely on technology every day and want a long-term, security-conscious IT relationship. Many clients come from legal, healthcare, construction, accounting and finance, nonprofit, professional services, and multi-location environments, but the common thread is not the industry. It is a leadership team that wants fewer surprises, clearer direction, and a technology team that follows through.
How We Show up for Clients
Personal Service with Real Technical Depth
Clients should not have to choose between a personable local team and structured technical expertise. ITernal Networks brings both together by building real relationships while applying disciplined support, cybersecurity awareness, and practical business technology planning.
Clear Communication Without the Jargon Wall
Technology decisions are easier when people understand what is happening and why it matters. We work to explain issues, risks, and recommendations in straightforward language so leaders can make informed decisions without feeling buried in technical detail.
Security-conscious Thinking in Everyday Support
Security is not treated as a separate conversation that only happens after something goes wrong. From onboarding and monitoring to user support and planning, ITernal Networks looks for ways to reduce risk while keeping the business productive.
Long-term Planning Over Quick Fixes Alone
Fixing urgent issues matters, but businesses also need direction for what comes next. We help clients think through systems, users, backups, security, and growth so technology can support the business instead of constantly interrupting it.
What Our Clients Are Saying About Our Services:
If Your Business Is Ready for Clearer IT Support, Let’s Talk.
Schedule a Consultation with ITernal Networks to discuss your current environment, your users, and the technology concerns that are slowing your team down. You will get a practical conversation about where things stand and what a better path forward could look like, without pressure or unnecessary jargon.
