You deserve worry-free IT

With the support of a long-term technology partner who listens to and responds to your needs, you can be free to focus on your clients and employees, improve efficiency, and grow your business to become the leader in your industry.

We love helping our clients build successful businesses in safe and secure environments

As Nevada’s premier Managed IT Services and Cybersecurity provider, we specialize in helping businesses manage cyber risk and optimize workplace efficiency.  Our team of qualified consultants and engineers excels at going above and beyond to do what’s right. We are committed to providing you with the highest quality service and support.  Our passion for innovation and attentive approach ensures we will continue to be the perfect fit, helping you to navigate the rapid changes in cybersecurity and manage your workplace technology needs.  
When you partner with ITernal Networks, you join a supportive family of dedicated experts with a shared vision to help provide a safe and secure environment to do what you love.

Meet Our Team

Michael Kanet

President & Owner

Michael founded iTernal Networks in 2009. He has always had a passion for technology and a love of helping people. He even began building computers and networks at age 14! Michael turned his passion into a career when he graduated from UNLV with a BSBA Degree in Management Information Systems. Now, Michael enjoys working with businesses to improve their technology to ensure continual business success, with a focus on their Cybersecurity. In his free time, Michael enjoys spending time with his wife and their five children, playing volleyball or volunteering in his church.

Dana Ayala

Service Delivery Manager

Dana was born and raised in Fort Lauderdale, Florida. She has her Bachelor’s Degree in Cybersecurity and holds several different IT industry certifications. Dana has been working in the IT industry for over 20 years and is passionate about her IT career, specifically her role at iTernal Networks. In her free time you can find Dana either indulging in her favorite video game or spending time with her ever growing family.

Ray Basilio

Lead Field Technician 

Ray was born and raised in Southern California with his identical twin brother. Ray has a Bachelor’s Degree in Telecommunications Management and has over 20 years of experience in the IT field. As our Lead Field Tech, Ray is responsible for all IT services requiring onsite and critical needs. In his free time, Ray is a family man who proudly raises five children and is known around the office as our resident jokester!

Shawntanik Williams

Field Engineer

Shawntanik was born in California but raised in Las Vegas. She has an associate degree in Software Development and is working on her bachelor’s degree in IT Management. When not providing top-tier technical support, she’s helping the less fortunate as a Personal Care Attendant. During Shawntanik’s time, she enjoys playing video games, hanging out with the family, trying new food places around Vegas, and loving on her fur baby, a Pomsky named Zeus.

Jessica Williams

Dispatcher

Jessica Williams is an experienced IT professional from Ft. Lauderdale, Florida. With dispatching expertise and a love for the beach, she excels in her IT role. Jessica values spending time with her growing family and embraces the beauty of her coastal hometown. Her diverse background and dedication make her a valuable asset in the industry.

Juan Silva

Service Desk Tech

A native of Maracaibo, Venezuela, Juan is a dedicated family man, nurturing his family alongside his wife and three young children. His journey in technology began with a passion for computers, leading him to pursue a career in Informatics after initially studying Computer Engineering. With over four years of experience in IT, he thrives on the challenges and constant learning opportunities the field provides, continually expanding his expertise through courses like A+ and CompTIA. Beyond his professional pursuits, Juan indulges his love for video games, electronics tinkering, PC assembly, and dotes on his feline companion.

Jennifer Nebeker

Office Manager

Born in South Dakota, Jennifer Nebeker moved around a lot; however, she now calls Las Vegas home. A devoted mother of four, Jennifer earned an associate’s degree in Accounting from Stevens-Henager College of Business and has spent 16 years excelling in the field, from insurance to construction. With a family legacy of military service, she deeply appreciates those who protect our great nation. Engaged in her church, she also finds solace in creative pursuits, crafting and designing T-shirts with various mediums.

Emily Tidd

Marketing Coordinator

Born in Illinois, Emily started her marketing career in 2012 after finishing Western Illinois University as a Departmental Scholar. She came to Las Vegas in 2014 and has since done marketing for multiple industries, including healthcare, legal, education, construction, and video games. Emily uses her knowledge of these industries to create marketing strategies that align potential clients to the IT services they need most. When she’s not in the office, Emily is a costume hobbyist, and portrays Star Wars characters for the local charity groups.

Ambar Rengel

Business Development Representative

Born and raised in Venezuela, Ambar spent nearly a decade immersed in print and digital publications before transitioning to roles in Digital Marketing and Customer Service. She possesses a genuine passion for engaging with others and unraveling their stories. Outside of work, she dedicates her time to caring for her beloved but demanding cat, Papito.

About Our Network Operations Center Support Staff

Dedicated professionals with the following certifications:

  • IT Infrastructure Library (ITIL v3)
  • IT Service Management (ITSM)
  • Project Management Professional (PMP)
  • Six Sigma
  • NOC Tier-1
  • NOC Tier-2
  • Engineering and Development
  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified Systems Administrator (MCSA)
  • Microsoft Certified Professional (MCP, MCITP, MCTS)
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Network Professional (CCNP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Red Hat Certified Engineer
  • VMWare Certified Professional (VCP)

Schedule a call today, so you can stop feeling vulnerable and start enjoying running your business again—free from worry about technology and cyber attacks.