By the time an employee hands in their notice, the decisions that will make their departure clean or messy have already been made. They were made in the first weeks of the person’s tenure, when nobody was paying close attention because the new hire had just...
Cyber insurance applications include a question that catches a lot of small business owners off guard: “Do you maintain immutable, air-gapped, or offline backups of your critical business data?” Carriers added that question to renewal forms because ransomware...
Someone leaves the company on a Friday. By Monday, their email account is disabled, and their laptop is back in the pile.What nobody checks is their login to the project management tool they signed up for in Q3, the cloud storage folder they shared with a contractor,...
The most time-consuming ticket in your queue is rarely a hardware failure. It’s the PC infection that started when a user installed something they shouldn’t have been able to. Or it’s the broken configuration left behind after someone changed a setting IT can’t...
The most dangerous thing in a server room is often the phrase, “Don’t touch that.”It’s usually said with a half-joke and a grimace. It refers to the old box that “still works”, runs something important, and has survived so many fixes and workarounds that nobody feels...
When you first sign up for a software-as-a-service (SaaS) platform, everything is designed to feel effortless. The problem is that the first real test of a SaaS relationship isn’t the onboarding. It’s the exit. For many small businesses, the front door is...
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